RL
Rene L
1 reviews | Active since Feb 2011
07 Jan 2021, 12:25
NO FEEDBACK
I phoned in December 2020 to cancel one of my cellphone contracts that had come to an end . the lady I spoke to told me that she had cancelled the contract and that I would receive an sms and an email to confirm this to date nothing has been received I will not be paying an extra month if this has not been actioned
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 Jan 2021, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team