PP
Philip P

1 reviews | Active since Nov 2014

11 Jan 2017, 13:32

No Feedback despite promises.

<p>My wife keeps loading airtime and without even making calls or sms as per her logs in a week or so twice now the airtime is gone R0 on her phone ********** . She loads data separatelt so it cant be that. Have mailed vodacom and verified her detail as requested by them but nothing has been done. Again the South African disease of staff coming to work with no commitment just to collect their pay at month end. </p>

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 15:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team