1 reviews | Active since Mar 2009
No feedback despite following up many times
<p>I asked to move my contract to prepaid. i submitted all my documents over three weeks ago. To date I have not had a reference number . I followed up many times and all I get is that they are still waiting for a reference number. I have never had terrible service like this from any organisation before.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team