LM
Lethabo M
1 reviews | Active since Dec 2012
22 Dec 2022, 10:01
No feedback being provided
VodaCom you are still not addressing my complaint and not calling to collect this simcard from me. I'll continue raising complaints about your poor services online.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
22 Dec 2022, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Dec 2022, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Dec 2022, 13:16Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Dec 2022, 13:16
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
LM
Lethabo M's updateReviewer Update
28 Dec 2022, 19:41Good Day,
Should i not receive feedback by 04th of January 2023, i write another complaint on HelloPeter till this issue is resolved. Currently i cant take a new contract in the Shop due to this cancelled contract still reflecting as open.
Should i not receive feedback by 04th of January 2023, i write another complaint on HelloPeter till this issue is resolved. Currently i cant take a new contract in the Shop due to this cancelled contract still reflecting as open.
LM
Lethabo M's update28 Dec 2022, 19:41
Reviewer Update
Good Day,
Should i not receive feedback by 04th of January 2023, i write another complaint on HelloPeter till this issue is resolved. Currently i cant take a new contract in the Shop due to this cancelled contract still reflecting as open.
Should i not receive feedback by 04th of January 2023, i write another complaint on HelloPeter till this issue is resolved. Currently i cant take a new contract in the Shop due to this cancelled contract still reflecting as open.
LM
Lethabo M's updateReviewer Update
06 Jan 2023, 05:15VodaCom, why are you cancelling the sim contract of *** that is valid and converting it to prepaid. I never gave you instruction to cancel this contract. Your Call Centre personnel are really useless. Reactivate this number immediately.
LM
Lethabo M's update06 Jan 2023, 05:15
Reviewer Update
VodaCom, why are you cancelling the sim contract of *** that is valid and converting it to prepaid. I never gave you instruction to cancel this contract. Your Call Centre personnel are really useless. Reactivate this number immediately.
LM
Lethabo M's updateReviewer Update
06 Jan 2023, 05:19I have paid the monthly bill of R299.00 and the contract is due for expiry by 31 December 2023. This data contract is still valid and i need it to be reactivated
LM
Lethabo M's update06 Jan 2023, 05:19
Reviewer Update
I have paid the monthly bill of R299.00 and the contract is due for expiry by 31 December 2023. This data contract is still valid and i need it to be reactivated