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Early November 2024 I received a call from Vodacom. They wanted to upgrade me but I declined but the Consultant advised me that Vodacom will increase my Data speed to 20Mb per second and keep my devices (two) the same at no extra cost. Due to being a good client Vodacom will also be sending me a Tablet for free. Now it's 7 January 2025, still waiting for the device. Then I receive December invoice and the Monthly fees has gone up, no explanation nothing. A Mr Martin Brown phoned me and he promised to get back to me within an hour well it's now being 2 and a half weeks still no return call. Then 1st January 2025 no Internet. on my device, but my cell phone can get into the internet. I phone Vodacom then I am informed nation problem. ******* as my cell phone had Coms. So who is BS who. An Oliviera also phoned me and also promised to come Back to me regarding my problem and rebate on my account still waiting that has also now been 12 days and no return call. So where do I go to from here. This is the 1st time I have this problem with Vodacom but I cannot cancel my debit order as my CREDIT Rating will be compromised but Vodacom can do what they PLEASE. No sorry but something has to be done as us the consumer cannot carry on like this anymore.