RB
Ray B

1 reviews | Active since Jan 2014

13 Apr 2017, 10:30

No Feedback at all from Vodacom

<p>Why does Vodacom persist in asking for callbacks on their webpage and nobody calls you back . When you phone ********** to ask for help they also tell you somebody will call you back...than nothing . I try emailing the Executive Liason department......no response . The staff cannot respond to a simple question and I dont know what they get paid for ! Its definately not for assisting the customers .</p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 10:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team