1 reviews | Active since Mar 2015
No feedback at all
I activated my contract on the 21st March, i converted my prepaid sim to data contract, today is the 20th April and i haven't received any update from these guys as since the 21st March i have been told that i will get my data after an hour, i make sure i call in the morning and afternoon but they only tell me to wait they will call me in 5 minutes and they never call, when i walk in the shop they tell me guys are looking into your matter but still nothing happens, My biggest worry is that these guys deduct money from my account and they do not care if my contract works or not, i have spent a lot of my airtime calling the shop thou they hardly reply and its annoying.<br> My sim card now cannot make phone calls i cant even recharge and no one at Vodacom is helping me even just an update to give me the latest status of the case.<br> i have been asking for them to cancel the contract for me to get my numbers back and they all do not want to.<br>
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
