S-LV
Sasha - Leigh Viljoen

1 reviews | Active since Jan 2014

17 Dec 2015, 14:16

No feedback as promised by Vodacom consultant

This is now my second time posting on hellopeter. A vodacom consultant phoned me on Monday regarding my previous hellopeter post, then said would follow up on the job and I have not heard a word again. I am still waiting to hear regarding my second replacement Sony that is in for repairs. Tomorrow will be two weeks since its been booked in and I am leaving Cape Town next week, I need this phoned fixed by next week Wednesday. I have had endless issues with this Sony phone, not satisfied with my upgrade or with Vodacom. First Sony broke within a week, it took you guys 3 weeks to replace it, now the replacement phone breaks within 3 months. Ridiculous - how long must I sit again without a phone for. <br> <br> Call me immediately on ***

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2015, 21:27
Official
Hello sashvil21,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team