LM
Lethabo M
1 reviews | Active since Dec 2012
18 Dec 2022, 06:01
No feedback and unauthorized contract still open
No feedback has been made on my previous complaint regarding cancellation of my online contract. This contract is still open and prevents me from getting contract at the shop. I will continue complaining on HelloPeter till this matter is resolved as your After Sales Department, Online Services and Cancellation departments dont do their job when called.
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Vodacom's replyOfficial
18 Dec 2022, 15:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2022, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team