No feedback and poor assistance.

<p>I did a Online application on the 2nd of Sept for a second cellphone account, i received sms and email confirmations that the application was succesfull and that i had to confirm purchase and the address for delivery - and so i did. Taken that the application was done on a friday i accepted that the package would only arrive here on Monday or Tuesday the 6th latest. Whenever i try to follow-up or now at this stage im at, cancel the application, there seem to be network issues and i cant be assisted. I went to three different Vodacom stores in my city- Polokwane, and was told that i first had to cancel my online application before any of them can assit me. Today is the 12th of Sept ( more than a week has passed) and still no joy. Please can someone assist me to bring this to an end.</p>