No Feedback and no service

On 10 October i gave in my 3month old Sony M4 Aqua because the screen just went blank and there was no picture, they told me that the repair can take up to 14 days to repairs. i called to followup as they were waiting for the screen only to come in. they have received the screen but in the repairing process they damaged the back cover of the handset. Now Sony do not have any covers in stock in south Africa as yet. <br> <br> i need the phone for work purposes and now have to wait for Vodacom to get the stock in one day when it suits them they cannot even give me an estimate date to when i will receive my phone back. this is ridiculous service i mean the phone is 3 months old and already broke. <br> <br> if this is the service i am getting from Vodacom i think i need to change over to CELL C or MTN.<br> <br>