No Feedback and no action

I have been trying to transfer a business contract to a new entity (complete other business) for month now. <br> <br> All the paperwork was signed and I was assured that it has been processed and that the account will be closed. We are still getting billed. <br> <br> When I call, my calls are not taken, my messages / sms and e-mails are ignored. <br> <br> This shows how little Vodacom respects is customers, so little, they do no even acknowledge their existance. <br> <br> Maybe it is time to move our other business account to a new service provider.