BO
Brandon O

1 reviews | Active since Jan 2015

18 Aug 2015, 11:38

No Feedback and Keeps passing the buck

Once again empty words from Vodacom. I got an sms on Friday saying that they are investigating?, but know has called me. Then i get a reply on Hpeter saying that they value their clients but they don't have the decency to call them!! Just shows you how Vodacom like to beat around the bush and smile while you pay the high rates. This is now 3 weeks and no one has even gotten back to me. How pathetic! But don't pay and you have someone calling you every day wanting their money for a service that you don't get!!!<br> <br> this was the first Complaint: http://hellopeter.com/vodacom/complaints/vodacom-wont-let-me-upgrade-2-a-lower-cost-package-***<br> <br> This is the Second Complaint: http://hellopeter.com/vodacom/complaints/2-weeks-and-still-no-reply-or-feedback-***<br> <br> No this is the third one. so much for a valued client that spends over R2k for no service.

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Replies (1)
Vodacom
Vodacom's reply20 Aug 2015, 07:08
Official
Hello BodVape,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team