No feedback and ghost employees

I logged a query with the call centre that was never entered properly. after multiple calls to them we went to Vodaworld Midrand. Eva had them log a Service request and said she would continue to assist with follow ups. I have emailed both the mentioned people for feedback and got none. I called and spoke to supervisors who don't exist 2 hours later, they never did what they promised. Weeks later, hours spent on the phone and away from work, a useless service request number, employees that don't exist or transfer you between departments AND still no feedback. They blocked my numbers and I am unable to call the one department that can supposedly help. <br> Vodacom is pathetic. Their call centre staff are pathetic and have no respect for the customers which is why they don't bother to log their names or notes. When you go to the Midrand customer care they tell you to rather go see them instead of using the call centre, only to have the Midrand people ignore you also.