AP
Amanda P

1 reviews | Active since Jan 2015

23 Feb 2015, 10:42

No feedback and bad service

It has been 8 weeks now that I am still waiting for the iPhone 6, I have been billed twice for a phone that I have never used. This has been the worse service I have ever received and it is not acceptable. I have complained numerous times and still Vodacom doesn't even bother to respond, sending one email saying they will get back to me is NOT a response. Can someone from Vodacom please respond and sort out this issue!!!

0
Replies (1)
Vodacom
Vodacom's reply23 Feb 2015, 11:29
Official
Hello apillay05,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team