JT
John T

1 reviews | Active since Jul 2015

28 Jul 2015, 13:39

No feedback after massive breach

Hi,<br> <br> I have placed a very serious complaint with Vodacom ref # S3-88W2U-U4LV3 about disclosure of my private information to a disgruntled ex-employee. This was done over a month ago and nobody has yet contacted me with feedback.<br> When I call and give the reference number, I get put through to various unrelated departments and then get cut off. <br> It is crazy that there would be such little concern or feedback over such serious problem and that it is impossible for me to follow up on the matter.<br> <br> Based on the lack of follow through to date, I doubt very much that anything will come from this complaint.<br> <br> After 10 years, perhaps it is time to see what Cell C, Telkom or MTN have to offer?

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2015, 09:06
Official
Hello JohnTsel,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,