No feedback about double charge

<p>I was double charged for my subscription on MyGig 5. When I took up the contract the sales person said it would cost R199 per month for 5 gigs however more than that went off my account. An amount R210 - which is fine as the call centre said it was a connection fee. But I was charged a further R230 which was unexplained - it is not the R199 I though I would be paying AND I was charged the subscription twice in one month. The call centre said they would get back to me after a week, they didnt. I tweeted them and they called and said I should wait another week. Still no feedback and I am out of pocket.</p> <p> </p> <p>My ref number: 1- ********** ********** </p>