RA
RAEESA A
1 reviews | Active since Dec 2015
06 Dec 2021, 22:11
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The automated bot responded to my first negative review but yet no one has contacted me yet.
This level of customer service is appalling to say the least. And we’re in 2021 - Up your game Vodacom.
Your consultant was to call me to amend her errors. What is done about her level of service to me? I want answers. This is going on for over a week now.
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Vodacom's replyOfficial
07 Dec 2021, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team