JK
Johannes K
1 reviews | Active since Jul 2023
26 Aug 2025, 09:13
No feedback
Since January Vodacom has overcharged me and I have complained to them but they are not coming back to me even though, they say they are waiting for a manager to have a look at the situation but I have not received feedback in seven months. They don’t review their voice recordings at all.
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Vodacom's replyOfficial
26 Aug 2025, 13:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2025, 13:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team