1 reviews | Active since Oct 2016

11 Aug 2017, 11:46

No feedback

<p>Complaint logged the 9th. Email sent the 8th and still no feedback was given!! Just a generic response on my complaint. Very bad customer service! </p>

0
Replies (2)
Vodacom
Vodacom's reply11 Aug 2017, 12:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Aug 2017, 10:56
Official

Dear Riané Boshoff,

Thank you for your patience.

I've responded to you via email with feedback.

I do apologise for the inconvenience caused.

Regards,

UW