1 reviews | Active since May 2017
No feedback
<p>It's been almost a month since I had a query on how prospected Vodacom contract customers are rated on credit scoring. But no feedback was obtained. </p> <p> </p> <p>Can someone please contact me and explain how Vodacom's system (as a few consultants at the call centre call it) can rank a customer with an excellent credit profile on external sources on the lowest available Vodacom credit rating? </p> <p> </p> <p>I was denied a contract with Vodacom due to the system showing my credit level is too low however my credit score is Excellent.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Michelle Carstens,
Thank you for taking my call.
As discussed, your query is being addressed.
Judy from the Vodacom Store will call you.
Regards,
UW
Best regards,
Dear Michelle Carstens,
Thank you for taking my call.
As discussed, your query is being addressed.
Judy from the Vodacom Store will call you.
Regards,
UW
Best regards,
