1 reviews | Active since Oct 2016

24 Feb 2017, 15:57

NO FEEDBACK

<p>i have been struggling for 2 weeks to get vodacom's feedback om my cancelation of my 7 lines that I am cancelling due to Vodacom not having reception at my house.</p> <p> </p> <p>I went through the whole process last year November but now they cannot find the report. - and everytime i call they prommise to call me back but NEVER do</p> <p> </p> <p>Worse service you can IN SA is VODACOM</p> <p> </p> <p>Telani Brink</p> <p> </p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply24 Feb 2017, 16:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update27 Feb 2017, 09:37
Reviewer Update

when will this happens as no one has contacted me yet

Vodacom
Vodacom's reply28 Feb 2017, 13:51
Official

The reported incident is currently in hand with our Network Quality Team,

They have acknowledged receipt of our request and will revert back directly.

Warmest regards

Elroy