lM
lydia M

1 reviews | Active since Jul 2016

01 Dec 2016, 12:54

NO FEEDBACK

<p>i am extremly unhappy with VODACOM . I need a letter stating that I have paid up my VODACOM ACCOUNT. My reference number is ********** 5. i have just called vodacom on 082111 and they drop my call . i have been trying to get the letter from VODACOM fROM THE 29TH OF NOVEMBER TO TODATE. I have not received the letter even today. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 12:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team