1 reviews | Active since Mar 2009
no feedback
<p>Last month I was charged more that R1000 for data usage even though I bought bundles. I called the call centre and logged a query. I was told i would be contacted after 14 days.</p> <p>Nobody has reverted and I require urgent feedback regarding those abnormal data charges.</p> <p>I have been with vodacom for more that 15 years.. I do not expect shoddy service</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Mr Dawood,
I hope I improved your Vodacom experience.
Regards,
Cassandra
Hi Mr Dawood,
I hope I improved your Vodacom experience.
Regards,
Cassandra
I was contacted by Vodacom and the issue was resolved to my satisfaction
I was contacted by Vodacom and the issue was resolved to my satisfaction