AH
Almanda H

1 reviews | Active since Apr 2013

19 Sept 2016, 18:02

No feedback

<p>Call the call Center on 09/09/2016 - Unable to assist with my problem. Ask me to go to a branch.</p> <p>Went to Vodacom shop on 11/09/2016 Nompumelelo/Pheta was friendly and helpfull but unable to assist with my problem</p> <p>Log a call on Hello Peter on 11/09/2016 - Still waiting for a call.</p> <p>Resend my Hello Peter complain on 15/09/2016 still no call for this complain.</p> <p>Z Mitchell ********** 7901 - did speak to her still waiting for her to call me back. (Unabel to call this number back).</p> <p>Log again a call with helpdesk on 14/09/2016 with Lolibabalo - unable to assist with my problem promise me that the back office will call me back with feedback Ref no 1/ ********** 1273. Untill today no feedback. </p>

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2016, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Sept 2016, 10:26
Official

Dear Almanda,

Your matter has been resolved.

Regards,


Cassandar

Best regards,