dB
deon B

1 reviews | Active since Aug 2016

29 Aug 2016, 13:17

NO FEEDBACK

<p>I was wrongfully force in a extra data bundle contrack already in Jun 16, i tried several times to solve this problem, even Modo phone me back regarding this matter and up to date nobody from Vodacom confirm with me the cancelation , on the 1 st of Sept my debit order must go through, if there is the wrong amount goining through, my contract of ********** 898 and data contrack ********** 553 expire in the comming months, i will cancel my contracts, i will move to Cell C where i will keep my numbers and i will cancel my debit order via the bank and pay the correct amount at the local vodashop, i refuse to pay the extra money</p>

0
Replies (1)
Vodacom
Vodacom's reply29 Aug 2016, 15:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team