SN
Sbongiseni N

1 reviews | Active since Mar 2009

17 Jun 2016, 11:55

No feedback

<p>I upgraded my data contract and the new contract was supposed to start on 1 June 2016. However it did not, so I went to Vodacare in Vanderbijlpark, Rossini Blvd where I took the upgrade to query the issue on the 1st of June. I was assisted well, and I was told that the query was sent to IT at head office. Until now I got no response and I have proof of the sent email. Can some one say something!!</p>

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Replies (2)
Vodacom
Vodacom's reply18 Jun 2016, 06:16
Official

Dear Customer,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Consumer Website Team

Vodacom
Vodacom's reply18 Jun 2016, 06:16
Official

Dear Customer,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Consumer Website Team