LJ
Louis J

1 reviews | Active since Mar 2009

13 Apr 2016, 20:20

No feedback

I complained about my handset that was sent in for repairs on the 22nd February and I got it back not repaired. The excuse was that I had another network's sim in the phone that is why they did not have it repaired under the manufacturers warranty. I was told on Hellopeter that a consultant will contact me. Well, well nobody has ever contacted me. I changed from MTN to Vodacom because the service seemed to be better. I completely misjudged Vodacom, they seem to be as bad where service is concerned.

0
Replies (2)
Vodacom
Vodacom's reply14 Apr 2016, 08:24
Official
Hello louisjj,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,

LJ
Louis J's update03 May 2016, 18:21
Reviewer Update
Strange that, I have still not received any feedback from Vodacom!!!