sN
samkelisiwe N
1 reviews | Active since Jan 2016
02 Feb 2016, 10:09
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This is my 2nd complaint on Hellopeter, still no joy.. I have been requesting my ITEMIZED BILLING from Vodacom for the past 4 weeks.. and I still don't have it .. I have calling Vodacom numerous times, I even went to the Vodacom shop in Gateway still I don't have it.. they keep blaming different departments. WHAT DO I HAVE TO DO FOR ME TO GET MY ITEMIZED BILLNG.. ??/ like seriously, how hard can it be to just send the damn thing to me.. This is really frustrating. I cant wait for my contract to end, End of December .
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Vodacom's replyOfficial
02 Feb 2016, 11:37Hello Samukeli,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2016, 11:37
Official
Hello Samukeli,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team