JH
Jeanne-Marie Henning

1 reviews | Active since Jun 2010

04 Nov 2015, 09:35

NO FEEDBACK

Third complaint here and still no feedback / response or problem been positively resolved. Complained on Facebook, but due to the team that is suppose to handle the matter and sitting on their hands, their hands are cut off. Well done, officially the worst customer service and service provider in the history! I'm waiting for your dear old CEO to attend to this matter and contact me before 15h00 today. No more requests will follow for Vodacom to attend to this matter, it will be referred to the National Consumer Commission and Ombudsman and other!

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2015, 14:06
Official
Hello JCope,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team