No Feedback

I have signed up for a FTTH contract with Vodacom, as Vodacom has been installing fibre at our estate.<br> <br> First off almost no one at Vodaworld or in the contact centre seem to know anything about fibre or the fact that Vodacom is offering it.<br> <br> After a painful signup procedure, we where approved and where told it would probably take a week for the installation to take place.<br> <br> After a week of no contact we contacted Vodacom to find out the status of the installation, we where then told that It could possibly be another week or two.<br> <br> And so the story goes on every week I call them every week it gets delayed...besides the fact that our estate is advertising the fact that the last connection would be made in September we have still not been connected.<br> <br> Now Vodacom have stopped replying to my mails altogether. I understand there may be complications but the fact that I have too continuously fight in order to receive a response from them and when I do receive a response it is with limited or inaccurate feedback.<br> <br> Please Vodacom let me know what is happening now before its too late.