NO Feedback

After I was promised by a help desk clerk that my data (5Gigs) would not be forfeited after a month and i will still be able to use it, my data disappeared and then i used all my airtime( within 1 day on data). I called and told vodacom to find the call that was recorded so I can show them the clerk told me that. Now I am getting no feedback after spending an hour on my own phone to vodacom.<br> I am livid.<br> Their service is horrible, and I cannot believe that the data you pay for gets taken away for no reason, as the other lady said to me, Everything expires. including data cause it causes problems on the network.<br> Biggest money making scheme ever!!!