1 reviews | Active since Oct 2012
On 20 April 2015 I called Vodacom with a complaint that an itemized billing record was issued without my knowledge or approval. I received an sms that someone will contact me within 24hrs. On 22 April 2015 I received an sms stating that my query is being attended to by the CIC Department for further high level investigation from Nthabiseng Keletso Kunupi. Nothing happened since this sms and I called them again on 05 May 2015 and again only received the same sms I received on 22 April 2015. I am still waiting for someone to get back to me and explained who my information that I thought was confidential landed up in someone else's hands. I now feel people out there should know that their privacy can be invaded at any given time and not receive any explanation from their service provider. <br> <br>
Best regards,
Best regards,
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