1 reviews | Active since Jan 2013
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I app**** for a cell phone contract yesterday with Zenzo Masilela who told me i do not qualify for the device i was interested in, i told her i would not take any device i do not like. I then went to Vodacom branch to make an application there i was told they are unable to process the application because the application made with Zenzo is not cancelled. The whole of today i was trying to get through to Zenzo to cancel my application i was told by Lehlohonolo that she will cancel and phone me back to confirm it's about 2rhs ago am still waiting i am bound by Zenzo as i cannot open up this contract at the branch until Zenzo Masilela cancels the online application apparently only she can cancel. VODACOM PLEASE HELP!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
