AJ
Annista J
1 reviews | Active since Mar 2009
24 Mar 2015, 08:02
No Feedback
How can I accept an apology if nothing was done since 26/02/2015. No refund received and no response on my email on Friday or my email on Monday.<br> Vodacom you do not know what Customer care is!!!
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Replies (1)
Vodacom's replyOfficial
24 Mar 2015, 09:49Hello Annista,
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call; I have liaised with Moenier's manager regarding lack of feedback in this matter and proper action will be taken. I also advised accordingly regarding your refund.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call; I have liaised with Moenier's manager regarding lack of feedback in this matter and proper action will be taken. I also advised accordingly regarding your refund.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
Best regards,
Vodacom's reply24 Mar 2015, 09:49
Official
Hello Annista,
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call; I have liaised with Moenier's manager regarding lack of feedback in this matter and proper action will be taken. I also advised accordingly regarding your refund.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
We truly regret taking note of your experience and thank you for bringing it to our attention.
Thank you for taking my call; I have liaised with Moenier's manager regarding lack of feedback in this matter and proper action will be taken. I also advised accordingly regarding your refund.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
Best regards,