SZ
Saffer72 ZA

1 reviews | Active since Mar 2009

07 Feb 2020, 10:30

No feedback

Not getting feedback on my service request. Amounts unaccounted for being deducted from my account. I get transferred around when phoning in. It seems they aren't set up to deal with fibre-only accounts.

0
Replies (1)
Vodacom
Vodacom's reply07 Feb 2020, 11:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team