KS
Keith S
1 reviews | Active since Feb 2012
16 Apr 2019, 10:00
No feedback 3 weeks later
I am still waiting for feedback for a query I logged 3 weeks ago not has bothered to update me.
Your service is very appalling regarding a settled account.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Apr 2019, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
KS
Keith S's updateReviewer Update
16 Apr 2019, 12:47An Automated response is not a response to my issue
KS
Keith S's update16 Apr 2019, 12:47
Reviewer Update
An Automated response is not a response to my issue