NO FEEDBACK

I Have placed numerous calls to Vodacom regarding a upgrade i would like to do. I submitted my application online, received a quote reference with a message stating i will be contacted back within 24 hours. I was contacted back after 48 hours. I spoke to a consultant who advised that they have put everything through and i will be contacted to verify my info and delivery details.

I waited more that 2 weeks. No response. then called back again. After being cut off, i called back. After speaking to about 4 or 5 people, i finally got through to someone just to be told that the system is offline. She advised that she will call me back firs thing in the morning.

That was on the 6th of September. Today is the 19th and I have yet to receive any response from Vodacom. I have been a customer for over 10 years and this is the service that i am getting. The sad part is that the deal i actually wanted does not show that it is available anymore.