mM
makeupartist M

1 reviews | Active since Sept 2016

25 May 2021, 09:58

No feedback

I cancelled my contract ***)on the 6th of April already. Since then I’ve called Vodacom 6 times to confirm the termination. Every time I get told that my number is on their old system, but that I can be assured that it’s cancelled. I have just received a debit order reminder with the full amount on! I’m really just so frustrated as it seems no one can help me. I will be returning my debit order this month. Terrible service!

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Replies (1)
Vodacom
Vodacom's reply25 May 2021, 10:58
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team