NM
Nompumelelo M
1 reviews | Active since Feb 2014
17 Aug 2020, 10:54
No feedbaack on New application
I submit an online application for a dual contract package, I received a call from Poobalan and he assisted with processing the application, He requested that I submit outstanding fic docs and I have been following up and He hasnt gotten back to me ever since.
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Replies (2)
Vodacom's replyOfficial
17 Aug 2020, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Best regards,
Vodacom's reply17 Aug 2020, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Best regards,
Vodacom's replyOfficial
20 Aug 2020, 17:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that contact was made and feedback provided. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Aug 2020, 17:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that contact was made and feedback provided. Regards Consumer Website Team
Best regards,