No feed back!
<p>Hi,</p> <p>i have sent in a previous complaint, someone tried to assist me but i still have the problem.</p> <p>Last year i started a contract with Altech Autopage but then Vodacom bought them over or something - my point Vodacom is my service provider. No other numbers expect for Vodacom can get through to my number - Vodacom advised me to go to MTN and ask them to check from their side why they cant come through to my number, when someone tries to phone me, it says the number doesnt exist or it is incorrect. MTN advised me they dont see any problem on their side. I have emailed someone the other day that helped me with a previous problem with Vodacom - but i havent received anything back, i made a suggestion if they cant maybe send in the sim card just to check if they cant find the solution.</p> <p>My biggest issue is I am paying for my contract but no one can get hold of me, i cant receive sms's? i see this as breach of contract from Vodacoms side! I am going to stop this debit order if this doesnt get fixed.</p> <p>Andrea</p>
Dear Customer,
Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
