NO FEED BACK

I am not happy at all! I sent my tablet in for repairs on the 10/09/2015 by Liberty Mall branch. I was told it will have to be repaired in Durban and I will be kept in formed on the progress and it will take 2weeks and I will get it back.<br> It has been now a week and I had to phone twice to find out on the progress!!!<br> 2days ago it was only in transit to Durban, today I phoned again to find out if they received it and YES they did but after I once again had to ask!!!<br> They still have not started to work on it as they are waiting for the insurance company to give the go ahead and apparently to contact me!!! WELL HERE I AM!!!!!! contact ME!!!!!