No explanation

My previous post explained my problem with being overbilled. The very next day I got a call to say that he will resolve the problem. <br> I have not recieved any further feedback. However my bill has been reduced by R600. This does not cover the out of bundle charges for the 2 gigs that was not allocated but paid for. <br> Ref Ref S3-88S26-69JL1 & A6-WXG4-WY1IR<br> No body has phoned to explain how they got to this figure. And the call centre cant help. <br> Now i must just accept an exorbitant bill?<br> I am not satisfied with the resolution.<br> I was charged out of bundle rates because Vodacom did not allocate my 2 gigs and now i must just accept this with no explanation.<br> I also have no way to contact the person who i spoke to or who did this recalculation. I need an explanation.