JE
Johann E

1 reviews | Active since Feb 2022

05 Dec 2022, 14:07

No excitant Customer Care at Vodacom

We have extremely poor Cellular and 4G/LTE data connection this problem has been in existence for years with promises being made by Vodacom Customer care staff and Vodacom Technical staff on site to resolve the problem. However it seems that Vodacom are only interested in is billing their customers and once the fools that receive extremely poor service from Vodacom pay their bills, Vodacom has no further interest is solving the fools that has paid their bills complaints, it seems that Vodacom has the attitude of making promises as a smokescreen with absolutely no intension of solving problem that are reported.

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2022, 16:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team