No ethics having service provider.

Over the past months 6 months, I have had issues with my cellphone, which I’ve only had for 7 months and have received no assistance from anyone at Vodacom. I have sent the phone to their repairs centre 3 times and each time I receive my phone back in the exact same condition. On one occasion, I was even locked out of my device and had to return to the store to have a store manager use THIER biometrics to unlock MY device. This issue is never ending and despite countless discussions and phone calls to have the issue resolved, I still sit with a phone that hardly works. Vodacom, your customer service and support is despicable. And if anyone can be bothered to contact me regarding this situation, I will be cancelling my contract, due to your lack of ethics and assistance the to customers - who without fault pay their bills.