no eSim at Vodacom Canal Walk
I went to Vodacom Canal Walk today to have 2 of my contracts and my prepaid line to be converted to eSim. I was told that Vodacom does not offer eSim to prepaid customers, and that they are not currently assisting contract customers with eSims at the moment until they've resolved an internal error. So I guess I will not be getting an eSim anytime soon, my primary phone will just stay with an MTN eSim for now
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Jul 2023, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2023, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team