No end to poor service

Dearest Vodacom

Can you please do your house keeping it seems the right hand has no idea of what the left hand is doing. WHY am I still being charged for one of these accounts? Your Helpdesk is useless and the agents simply cut the call when you try and escalate. This is really not cool and extremely frustrating. Please refer to the below comment from your team

Vodacom's reply: 03 Feb 2022, 12:01

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the contracts were cancelled with orders *** and ***. We have also requested necessary credits. Regards Consumer Website Team