1 reviews | Active since Jun 2016

15 Mar 2017, 15:23

No end to dishonesty

<p>I have been getting endless calls from creditworth regarding to a non existing contract with Vodacom. This is happening since last year and whenever I write a review on hello peter I get a call from Vodacom assuring me everything is in order. Whenever I ask for a reference no they don't give and seems like they just working to pass time and waste valuable time for others. I cannot understand that since last year this matter is not resolved. Now I tried calling Vodacom they made me call creditworth and creditworth says I must call Vodacom...it's like they employing people that working like robots and can't seem to resolve anything unless sum1 programmes them to press the correct button...it's frustrating...HELP</p>

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2017, 15:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team