No email service

I went into the Vodacom store in Nicolway centre to try and get the voicemail on my mothers mobile phone re-establshed.<br> <br> It used to work until the beginning of this year. Now when I try and access Voicemail I get an automated message saying that Vodacom will SMS me within 24 hours to complete the activation.<br> <br> This SMS never arrives. I have tried several times to do this so in desperation I went the Nicolway store to get help. The 'consultant' informed me that Vodacom has 'a problem with Voicemail.' and then stared at me blankly.<br> <br> No explanation or apology, no attempt to take my number and try and resolve the issue. What a joke. <br> All they want to do it seems is sell new fat contracts - customer support is non-existant.<br> <br> Wake up Vodacom - you are a bunch of ***********s.