CH
Chantal H

1 reviews | Active since Oct 2017

25 Oct 2017, 15:59

No email no service

I need to send a written request to Vodacom but they don''t accept emails. I urgently need a settlement letter on my Vodcaom credit card. The call center cant help, so now what.

0
Replies (2)
Vodacom
Vodacom's reply25 Oct 2017, 16:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Oct 2017, 09:01
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team